Privacy Policy

1. Introduction

ReviewShield (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this policy carefully. By accessing our website, you acknowledge that you have read and understood our privacy practices.

2. Information We Collect

Information You Provide:

• Contact information (name, email, phone)
• Business details (business name, location, Google Maps URL)
• Communication content (messages, inquiries)
• Payment information (processed securely by third-party providers)

Information Collected Automatically:

• Website usage data (pages visited, time on site)
• Device information (browser type, IP address)
• Cookies and tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process your requests and transactions
• Communicate with you about your audit or service
• Send updates and marketing communications (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations
• Prevent fraud and protect security

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who assist with our operations
• Legal authorities if required by law
• Google (only what's necessary to file removal requests on your behalf)

All third-party service providers are contractually obligated to protect your data.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

We use SSL encryption for all data transmission. Financial information is processed through secure, PCI-compliant payment providers.

6. Your Rights

Under GDPR and similar regulations, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request a copy of your data in portable format
• Lodge a complaint with your data protection authority

To exercise these rights, contact us at hello@reviewshield.at with “Privacy Request” in the subject line.

7. Cookies and Tracking

We use cookies to enhance your experience. You can control cookie settings through your browser. However, disabling cookies may limit website functionality.

We use analytics tools to understand how visitors use our website. This data is anonymized and does not identify you personally.

8. Retention of Data

We retain your personal information for as long as necessary to provide services and comply with legal obligations. After service completion, we retain data for record-keeping purposes for 3 years, unless legally required to keep it longer.

You may request data deletion at any time (subject to legal requirements).

9. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with information, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website constitutes acceptance of any changes.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@reviewshield.at

Location: Wien, Österreich